We assist clients to develop asset health and condition monitoring strategies for their assets, as well as plan, monitor & improve the integrity of their critical assets, hazardous areas, and prescribed equipment.
Process Reviews and Improvement
In many businesses, particularly when it comes to maintenance, certain things just never seem to work well. Jobs are planned, yet somehow the parts aren’t ready, or the operators know nothing about the work and tell you that you can’t have the equipment today. Shutdowns never start on time and over-run by hours, or even days. Gearboxes are always failing prematurely, and to make matters worse there’s no spare in stock, despite the system telling you that one’s in the store.
It’s always tempting to blame individuals in situations like this, or point the finger at the assets themselves. But in many cases, it comes down to a lack of clear, simple processes that set expectations, provide instructions on what to do, and put the right tools in the hands of your team when they need them.
Asset management processes don’t have to be about complex flow charts and thick manuals. They shouldn’t need a two-day training course with 400 PowerPoint slides to explain how they work. Truly effective processes provide clear information on the team’s objective, team member expectations and how to ensure that the work stays on track.
But most importantly, processes aren’t a solution by themselves. To generate long-lasting improvements that get more from assets, they need to work hand-in-hand with a strong culture of quality execution and mutual accountability. If a team isn’t committed to following a process and keeping each other office, then even the best-designed process can’t help.
At Bluefield, we understand the difficulties associated with designing and improving processes. We take a practical approach to reviewing clients’ core asset management and project management processes to identify gaps and improvement opportunities, then work with them to improve their design and execution.
Our reviews use Bluefield’s in-house maturity models and assessment toolkits, which have been built and refined over many years. Instead of focussing on the design of processes, these models focus on what people do in practice. So when Bluefield reviews a process, we go beyond a desktop analysis and watch how things work in the field. We talk to people to find out what’s working and what isn’t and importantly, we identify gaps or misalignment in the team’s knowledge of what’s happening. This means that when the time comes to make improvements, the whole team has been part of the conversation and can take ownership of the new process.
We can also review processes covering the whole asset management life cycle, with a particular focus on improving maintenance management. Many of our team have worked as tradespeople, planners and supervisors on their path to maintenance manager. They understand how things really work in the field, and share the belief that real change must be driven by the team themselves, not from the outside.